The company was founded in 2008 and is a professional agency that operates internationally renowned brand measuring instruments, analytical instruments, testing instruments, experimental equipment, biochemical/medical/environmental instruments, as well as domestically renowned brand precision instruments. It enjoys a high reputation in Hubei and Central China. The company has sales department, technical support department, maintenance department, logistics department, administrative department, finance department, etc. Professional instruments require professional services. Our company adheres to the principle of "everything for the user" and treats customers with sincerity. In recent years, the company has continuously recruited various professional and technical talents, provided multi-faceted training, cooperated sincerely with various manufacturers, and continuously explored markets in various regions and industries. In today's increasingly competitive market, the variety of products operated is increasing, the customer base is becoming more stable and expanding, and sales have grown rapidly year after year. It has quickly become a well-known enterprise among professional suppliers of measuring instruments, analytical instruments, and experimental equipment in China. The products represented by the company involve various industries such as petrochemicals, pharmaceuticals, daily chemical products, food, building materials, electronics, automobiles, agriculture, commodity inspection, quality inspection, health and epidemic prevention, as well as laboratories at all levels in universities, research institutions, and other fields. Long term participation in various bidding activities and continuous winning of bids. We have established a corporate website to provide customers with e-commerce services and online technical consulting services. It radiates to the whole country through the Internet and other means, and is committed to becoming one of the leading companies in the industry. 1. The technical support system company has established a dedicated technical support department, which has a group of high-quality professional technical support personnel who have been engaged in technical work for many years and have rich theoretical and applied knowledge. In addition, the company has a fairly rich database of information and records in detail every customer contact we have had since its establishment, in order to maintain long-term contact with customers and understand their latest feedback information; The services provided by the Technical Support Department include:; Provide technical information and materials related to the product; Complete solution; Provide quotations for related products; Pre sales, in sales technical and application consulting; Provide necessary product introductions or training; Conduct product exchange meetings or seminars. 2. Tiantuo Weiye Company has always regarded after-sales service as a top priority and can provide comprehensive and thoughtful services to our customers throughout the entire process. We offer a one-year warranty and lifetime maintenance for all instruments sold, and promise to respond to any feedback from users within 24 hours. The company currently has multiple full-time maintenance personnel with over ten years of relevant instrument maintenance experience and professional training from the manufacturer. Our after-sales service includes: free home delivery, installation and commissioning, on-site operation, and training; Free one-year warranty, lifetime maintenance and upkeep; Free provision of the latest application technology materials; At any time, we can answer users' questions and assist them in establishing operating procedures;